VIP Club
Elevate Your Gaming With Elite VIP Status
Epickjack Casino recognizes and rewards loyal players through its comprehensive VIP Club program. This multi-tiered loyalty system transforms regular gaming into a journey of escalating privileges, exclusive bonuses, and personalized attention. From the moment you register and place your first bet, you begin accumulating loyalty points that propel you through increasingly prestigious VIP levels, each unlocking enhanced benefits and unique opportunities.
The VIP Club operates on a transparent points-based system where every real-money wager contributes to your progress. Unlike invitation-only programs at some casinos, Epickjack’s VIP structure remains accessible to all players willing to engage consistently. The program rewards both high-rollers and regular players who demonstrate sustained activity, ensuring that dedication and loyalty matter more than single large deposits.
VIP Tier Structure and Progression
Bronze Tier - The Foundation
Every new player automatically enters the Bronze tier upon registration. This entry level provides a taste of VIP benefits including basic loyalty point accumulation, access to the standard bonus calendar, and priority email support. Bronze members earn 1 loyalty point for every €10 wagered on slots and 1 point for every €50 wagered on table games, establishing the baseline conversion rate.
The Bronze tier serves as an introduction to the loyalty ecosystem, familiarizing players with how points accumulate and convert to rewards. While benefits remain modest at this level, the tier requires no minimum activity to maintain, making it a permanent baseline status for all registered players.
Silver Tier - Enhanced Rewards Begin
Accumulating 1,000 loyalty points elevates players to Silver status, where tangible benefits become apparent. Silver members enjoy a 10% boost to loyalty point earning rates, faster withdrawal processing (24-48 hours instead of 48-72 hours), and access to exclusive monthly reload bonuses with more favorable terms than standard promotions. A dedicated account manager becomes available via email, providing personalized assistance with queries and requests.
Silver tier introduces birthday bonuses, with the casino crediting a special gift to your account during your birthday month. These bonuses typically include free spins packages or bonus cash with reduced wagering requirements, celebrating your special day with genuine value.
Gold Tier - Premium Treatment
Reaching 10,000 loyalty points unlocks Gold status, where the VIP experience intensifies significantly. Gold members receive a 25% boost to point earning rates, priority withdrawal processing within 12-24 hours, and access to exclusive tournaments with substantial prize pools. The dedicated account manager becomes reachable via phone and live chat, providing immediate assistance whenever needed.
Gold tier members receive personalized bonus offers tailored to their gaming preferences and history. If you primarily play slots, your custom bonuses focus on free spins and slot-specific promotions. Table game enthusiasts receive cashback offers and bonuses optimized for their preferred games. This personalization ensures maximum relevance and value from promotional offerings.
Platinum Tier - Elite Status
The Platinum tier, achieved at 50,000 loyalty points, represents elite status within the VIP Club. Platinum members enjoy a 50% boost to loyalty point accumulation, express withdrawals processed within 6-12 hours, and significantly higher withdrawal limits. Invitations to exclusive land-based events, luxury gifts, and special experiences become available, transforming the relationship beyond digital gaming.
Platinum members receive quarterly bonuses regardless of deposit activity, rewarding sustained loyalty with guaranteed value. These bonuses often include substantial free play credits, luxury merchandise, or experiences like concert tickets and sporting event access. The dedicated account manager provides white-glove service, anticipating needs and proactively offering solutions.
Diamond Tier - Ultimate Prestige
Diamond status, the pinnacle of the VIP Club, requires 250,000 loyalty points and represents the ultimate achievement. Diamond members experience instant withdrawals with no processing delays, unlimited withdrawal amounts, and a 100% boost to loyalty point earning. A senior account manager provides 24/7 personal service, handling everything from technical issues to arranging exclusive experiences.
Diamond tier unlocks invitations to international events, all-expenses-paid trips to luxury destinations, and access to private tournaments with six-figure prize pools. The casino treats Diamond members as true partners, often consulting them on new features and seeking feedback on platform improvements. Custom game limits, personalized betting options, and bespoke promotional packages ensure every aspect of the gaming experience aligns with individual preferences.
VIP Benefits Comparison Table
| Benefit | Bronze | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|---|
| Point Boost | Standard | +10% | +25% | +50% | +100% |
| Withdrawal Speed | 48-72h | 24-48h | 12-24h | 6-12h | Instant |
| Account Manager | Email only | Email, Phone, Chat | Dedicated 24/7 | Senior Manager 24/7 | |
| Birthday Bonus | €25 | €50 | €100 | €250 | €500+ |
| Monthly Cashback | None | 5% | 10% | 15% | 20% |
| Exclusive Tournaments | No | Limited | Yes | Premium | Private |
| Luxury Gifts | No | No | Occasional | Quarterly | Monthly |
Loyalty Points and Redemption Options
Earning Loyalty Points
Points accumulate automatically with every real-money wager across all game categories. Slots provide the fastest point accumulation due to their 100% contribution rate, while table games contribute at reduced rates reflecting their lower house edges. Live dealer games typically contribute at 50% of the slot rate, balancing their social entertainment value with point earning potential.
Special promotions occasionally offer double or triple point earning periods on selected games or during specific timeframes. These accelerated earning opportunities help players progress through VIP tiers faster, making strategic play during promotional periods particularly valuable.
Redeeming Points for Rewards
Accumulated loyalty points convert to various rewards through the VIP Club redemption center. The most straightforward option exchanges points for bonus cash at predetermined conversion rates, typically ranging from 100 points = €1 at lower tiers to 50 points = €1 at Diamond level. These bonuses usually carry minimal wagering requirements, often just 1x, making them nearly equivalent to cash.
Alternative redemption options include free spin packages, tournament entries, merchandise from the VIP store, and even luxury experiences. Higher-tier members access premium redemption options like electronics, jewelry, travel vouchers, and exclusive event tickets. The redemption catalog updates regularly, ensuring fresh and desirable options remain available.
Personalized VIP Services
Dedicated Account Management
From Silver tier upward, every VIP member receives a dedicated account manager who serves as their primary point of contact. These professionals understand your gaming preferences, history, and needs, providing tailored assistance that generic support cannot match. Account managers proactively reach out with relevant promotions, resolve issues before they escalate, and ensure your experience remains seamless.
Higher-tier account managers possess authority to make immediate decisions regarding bonuses, technical issues, and special requests without requiring approval chains. This autonomy translates to faster resolutions and more flexible solutions tailored to individual circumstances.
Custom Bonus Packages
VIP members receive personalized bonus offers designed around their playing patterns. If you typically deposit €500 weekly and play high-volatility slots, your custom bonuses reflect these preferences with appropriate match percentages and wagering requirements. This personalization ensures bonuses enhance rather than complicate your gaming experience.
The casino analyzes your gaming data to identify optimal bonus structures. Some players prefer larger bonuses with standard terms, while others favor smaller bonuses with minimal wagering. VIP account managers discuss these preferences directly, crafting promotional packages that align with individual goals and playing styles.
Exclusive VIP Events and Experiences
Platinum and Diamond members receive invitations to exclusive events ranging from online tournaments with massive prize pools to real-world experiences. Past events have included trips to major sporting events, luxury resort stays, private concerts, and casino-hosted parties in exotic locations. These experiences create memorable moments beyond digital gaming, fostering a genuine community among elite members.
The casino occasionally hosts VIP-only tournaments with guaranteed prize pools reaching six figures. These competitions feature reduced entry fees or free entry for qualifying tiers, providing exceptional value and the opportunity to compete against fellow VIP members for substantial rewards.
Maintaining and Advancing Your VIP Status
VIP tiers require ongoing activity to maintain, with specific point thresholds needed within rolling 90-day periods. Falling below the maintenance threshold results in tier demotion, though accumulated points never expire. This system encourages consistent engagement while remaining fair to players whose activity naturally fluctuates.
Strategic players time their gaming sessions around promotional periods offering enhanced point earning, accelerating tier progression. Focusing on games with higher point contribution rates also speeds advancement, though playing games you genuinely enjoy should always take priority over pure point optimization.
The VIP Club represents Epickjack Casino’s commitment to recognizing and rewarding player loyalty. Whether you’re just beginning your journey in Bronze or enjoying Diamond privileges, the program ensures your dedication translates to tangible value and enhanced experiences.